Careers

Overview:
As a Senior Network Operations Analyst (Tier 3), you will be a key technical resource responsible for managing and resolving complex network-related issues that cannot be handled by lower-tier teams.

You will support multiple customer environments and act as an engineering escalation contact supporting multi-vendor networks. Support will include LANs, WANs, Security, and wireless networks for our client’s customers.

You will also update architecture diagrams and design documents for customer networks as the network operations and customer network evolves.

Time tracking is essential and is required for this role.

Key Responsibilities:

• Continuously monitor the ticket queue for new incidents or service requests.
• Validate whether alerts indicate actual issues (false positive vs. actionable incidents).
• Manage escalated tickets working closely with NOC and SOC engineers.
• Configure and troubleshoot routers, switches, collaboration applications, firewalls, and wireless networks.
• Support existing customer installations.
• Receive, analyze, and respond to alerts from monitoring systems.
• Perform configuration changes on the customer systems per customer requirements.
• Implement firewall changes for customers (Fortinet, Cisco and Palo Alto)
• Notify customers of major network incidents and assist with remediation.
• Create change request documents utilizing Driven approved templates and complete customer change request forms to perform changes to network and infrastructure network.
• Collaborate on the completion of customer questionnaires, solution requirements documents, prepare test plans, create migration plans, build technical plans to support project plans, and ensure delivery per architecture and plans in accordance with documentation standards at Driven.
• Log all time activity using ConnectWise platform.
• Respond to customer emails in a timely manner.
• Develop and update network diagrams using Visio or similar visualization tools.
• Assist engineering team maintain up to date documentation to customers.
• Meet internally with network engineering team members and project management office to update project status and support items.
• Participate in on-call rotations for emergency support.

Qualifications and Experience:

• Relevant educational qualifications.
• 5+ years working on enterprise networks.
• Maintain a minimum of CCNP or equivalent level certification.
• Experience administering Cisco, Palo Alto and Fortinet infrastructure.
• Expert knowledge of Layer 2 standards and protocols.
• Expert level understanding of Layer 3 routing protocols: RIP, EIGRP, OSPF and BGP.
• Fundamental knowledge of designing secure network architectures.
• Network diagram creation and modification using Visio or similar drawing tools.
• Proficient using Microsoft Office 365 suite of productivity tools.
• Experience logging time to appropriate projects and tasks.
• Confident, business level, written and verbal communication skills.

We’re Offering

• Attractive salary, negotiable, depending on skills and experience.
• Php 90,000.00 -Php 120,000.00 basic depending on qualifications and experience. 
• Attractive allowances and benefits.
• Work with a world-class, industry leading client.
• Full time onsite role in Ortigas (hybrid option available after qualifying period).
• 20 days p/annum personal leave (combined annual/sick/emergency leave).
• 24/7 shifting schedule.

We’re looking for: 

A detail-oriented, career minded Junior Accountant to join our team, working with experienced professionals in a sophisticated Australian advisory/consultancy firm. 

The ideal candidate will possess a solid foundation in accounting principles, hold a degree in accounting, and have a minimum of 2 years of relevant work experience.  

This role involves maintaining accurate financial records, assisting in the preparation of financial statements, and collaborating with other team members to ensure the smooth operation of our client’s financial and accountancy processes. 

We’re Offering 

• Competitive salary and allowances, depending on experience. 
• Opportunity to work with a sophisticated and successful Australian consulting firm advising on major commercial projects. 
• Future career and professional development opportunities. 
• A supportive and positive team environment. 
• Australian business hours (morning/day schedule), Monday to Friday. 
• Candidates please note – this is an onsite role in Ortigas (near Robinsons Galleria) 

Key Responsibilities 

Bookkeeping: 

• Record and classify financial transactions accurately and in a timely manner. 
• Maintain general ledgers, including accounts payable and receivable. 
• Reconcile bank statements and ensure accuracy in financial records. 

Financial Reporting: 

• Assist in the preparation of monthly, quarterly, and annual financial statements. 
• Assist in the preparation of Business Activity Statements and tax reporting. 

Data Analysis: 

• Provide support in budgeting and forecasting activities. 

Compliance: 

• Ensure compliance with accounting policies, procedures, and relevant regulations. 

Software Proficiency: 

• Utilize accounting software and other financial tools proficiently. 
• Stay updated on industry trends and technological advancements in accounting software. 

Qualifications and Experience 

• Bachelor’s Degree in Accounting or a related field. 
• Minimum of 2 years of relevant experience in bookkeeping or junior accounting roles. 
• An understanding of Australian accounting standards and regulatory environment advantageous. 

 
Skills: 

• Training in accounting software (e.g., MYOB/XERO). 
• Knowledge of Turnkey IPS Insolvency software advantageous. 
• Excellent attention to detail and accuracy. 
• Confident verbal and written English. Strong interpersonal skills, with the ability to collaborate and build positive working relationships. 

Position Overview:
A Senior Accounting Specialist II will work on one of our client teams. They will receive the training for the clients they are placed on and will then be expected to work efficiently and accurately. 

They will work with the Service Delivery Manager to communicate accurate information to other team members and will troubleshoot any problems that arise while creating processes as the team expands. 

Senior accounting skills are required, but equally important is someone who is committed, professional, tech-savvy, and constantly learning.

Key Responsibilities: 
• Meet deliverable deadlines for all assigned clients. 
• Calculate sales, returns, discounts, and reconcile sales figures between sales channels and payment processors. 
• Assist in calculating cost of goods sold and inventory balances each month. 
• Process vendor invoices and bills and review and prepare them for payment. 
• Seek to improve individual and team processes where applicable by sharing knowledge and looking for process improvements. 
• Help create training and documentation for other team members. 
• Be the go-to when there is a problem to trouble shoot. 
• Respond in a timely, professional manner to clients and client team questions and requests. 
• Work with monthly reports and journal entries, often through QuickBooks Online 
• Understand and create custom reports or analyses specific to client needs. 
• Meet often for video conference meetings with fellow team members when needed. 
• Comfortable communicating with team members. 
• Take initiative to find solutions and mentor other team members. 

Skills, Experience, Qualifications: 
• Completed academic qualifications in Accounting, Masters/CPA preferred.
• Minimum of 5 years professional accounting experience 
• Experience with eCommerce companies preferred.
• Experience with accounting software 
• Expert level skills with Excel or other spreadsheets to apply formulas, sorting and filtering data, and using pivot tables, ability to manipulate data. 
• Able to successfully troubleshoot independently and often. 
• Accuracy, efficiency, and attention to detail. 
• Takes accountability and responsibility for deliverables. 
• Professional verbal and written communication skills. 
• Foundational computer and Microsoft Office suite knowledge. 
• Able to meet deadlines while working independently. 

*Preferred: 
• Experience with QuickBooks Online 
• Experience with eCommerce businesses and/or accounting 
• Experience with TaxJar or Taxify, Shopify, Amazon, PayPal, Stripe, Square, eBay, WooCommerce, Walmart, Wayfair, Etsy, etc. 

What We Offer:
• Competitive salary (c. P90K p/month), plus NSD, allowances and benefits package.
• Supportive team and  environment, with opportunities for career growth.
• US business hours schedule, currently 10pm to 7am PH PST time.
• Full time onsite role, office located Robinsons Equitable Tower, Ortigas Center 

ONSITE – Robinsons Equitable Tower Ortigas Center, Pasig City 
MORNING SHIFT  – 6AM to 3PM Manila time with some flexibility required. 
OFFER – up to 35k basic (depending on experience) plus allowance. 

Role Overview
The Payroll Officer will be responsible for the efficient and accurate management of all payroll duties for a key US client operating in the tech industry. 

The role requires expertise in payroll processing, income tax management, and the administration of allowances and benefits. 

A proactive approach to compliance, accuracy, and efficiency is essential.

Key Responsibilities:

• End-to-End Payroll Management: Process payroll efficiently and accurately for the assigned US client, ensuring compliance with relevant regulations and policies.
• Income Tax Administration: Proactively manage and ensure accurate calculation and remittance of income tax, adhering to Philippine tax regulations, and minimising end of year tax deficits.
• Allowances & Benefits Administration: Efficiently manage allowances, deductions, and benefits to ensure accuracy and compliance.
• Government Remittances: Ensure timely and correct submission of statutory remittances, including SSS, PhilHealth, and Pag-IBIG contributions.
• Payroll System Management: Utilize payroll technology platforms to streamline and improve payroll processing. Knowledge of leading payroll systems is highly favourable.
• Compliance & Reporting: Maintain payroll records, generate reports, and ensure adherence to company policies and government regulations.
• Client Engagement: Liaise with the US client as required to address payrollrelated inquiries and ensure service excellence.
• General Payroll Support: Provide support with ESC’s regular payroll operations when required.

Requirements

• Relevant qualifications and certifications in payroll administration.
• Minimum of 5 years of Philippines payroll experience.
• Excellent knowledge of Philippine income tax regulations and government remittance requirements.
• Experience in administering employee allowances, benefits, and deductions.
• Strong proficiency in payroll systems and technology platforms.
• High level of accuracy, attention to detail, and problem-solving skills.
• Strong communication skills and the ability to engage professionally with an international client.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility to accommodate occasional client engagement outside standard hours.
• Experience working with US-based clients or in a BPO environment is highly desirable.

We’re Offering

• Competitive salary  (depending on experience and qualifications), plus allowances and benefits.
• Monday to Friday, morning shift schedule (some flexibility required).
• A close knit, supportive team environment.
• Role is full time onsite in Ortigas, NCR.