JOIN THE FAMILY

ESC is a dynamic, fast-growing organization that is looking for passionate, competitive people to join us. Be a part of our team and experience having a family in your workplace. In the Philippine BPO industry, we strive to create a positive, merit-based company where every employee is rewarded and recognized for their contributions to ESC.

FULLTIME

Responsibilities:

To work closely with the Credit Team and assist with the administration and processing of Australian Mortgage deals for the broker network.

  • Preferably with consumer and lending experience

  • Assist with the approval process for the broker network

  • Driven and willing to get involved in all aspects of administration, credit processing duties, data entry into the internal system and Banks/Funder Systems; Employment Checks, Credit Check on customer

  • Assist in the credit process and is customer-oriented.

  • Send verbal and written communications to clients (internal & external)

  • Can manage time effectively, while working on multiple tasks

  • Know the proper skills and procedures in getting loans approved

Requirements:

  • Possess a "can do" attitude

  • Ability to communicate in English both spoken and written.

  • Experience in the finance industry and the processes involved would be highly regarded.

  • Demonstrated Customer Service skills, with an excellent telephone manner and the ability to tailor this to all levels of staff and management.

  • Ability to multi-task across various areas, ensuring good organisational and time management skills to prioritise tasks to meet deadlines.

  • Ability to positively adapt to change.

  • Intermediate PC skills, including knowledge and application of Microsoft Office applications including word, excel and outlook.

  • A minimum of 1-year experience in dealing with Australian clients and staff members in a customer service oriented environment and the provision of general administrative support.

  • Candidate must possess at least a Bachelor's/College Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.

  • Applicants must be willing to work in Ortigas Center, Pasig City

Responsibilities:

  • Deliver prepared sales talk, be able to describe products or services from scripts, in order to persuade potential customers to purchase a product or service.

  • Contact businesses or private individuals by phone to solicit sales for goods or services.

  • Explain products or services, and answer questions from customers.

  • Obtain customer information such as name, address, and enter orders into computers.

  • Record names, addresses, and reactions of prospects contacted.

  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

  • Adjust sales scripts to better target the needs and interests of specific individuals.

  • Answer telephone calls from potential customers who have been solicited through advertisements.

  • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

  • Maintain records of contacts.

  • Schedule appointments for Account Managers to meet with prospective customers or for customers to attend sales presentations.

  • Conduct client or market surveys in order to obtain information about potential customers.

Requirements:

  • Possess a "can do" attitude

  • Has at least 2 years experience in Telemarketing and Sales

  • Excellent English communication skills both spoken and written

  • Experience with an Australian company is an advantage.

  • Candidate must possess at least a Bachelor's Degree in Business/ Studies/ Management/ Marketing or equivalent.

  • Applicants must be willing to work in Ortigas Center Pasig City

  • Full-Time position(s) available

Responsibilities:

  • Provide and ensure quality customer service is consistently delivered.

  • Demonstrate required knowledge and ensure compliance at all times.

  • Act efficiently, honestly and fairly in conducting all credit-related activities.

  • Adhere to responsible lending criteria by complying with all loan product policies and procedures and within assigned limits.

  • Ensure customer complaints are handled as per company IDR standards including required documentation and escalate issues to Processing Centre Management.

  • Assist with accounting processes related to the loan products including direct debits, debit card, direct electronic fund transfer credits daily.

  • Assist with daily, weekly, monthly audit requirements.

  • Reconcile transactions at the completion of shift.

Requirements:

  • Possess a "can do" attitude.

  • Must be attentive at all times for financial details and be able to understand established lending requirements.

  • Familiarity with company and industry standards and the ability to apply them on a case-by-case basis is also a requirement.

  • Must also be analytically competent, be able to evaluate the financial information presented and demonstrate some flexibility in applying lending criteria.

  • Underwriting requires the person to be a team player, have effective communication skills and excellent customer service skills. Candidate must possess at least a Bachelor's/College Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.

  • Applicants must be willing to work in Ortigas Center, Pasig City

  • Full-Time position(s) available.

INTERNSHIP

During the internship period, you will be exposed to these areas:

Responsibilities:

  • The position will be the first level of support, will help out in documentation and provide assistance to the Technical Support.

Requirements:

  • Candidate must be currently pursuing a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in Computer Science/Information Technology or equivalent.

  • Required language(s): English.

  • Applicants must be willing to work in Ortigas Center Pasig City.

During the internship period, you will be exposed to these areas:

Responsibilities:

  • Collaborate with the marketing team to augment campaigns across a variety of mediums

  • Maintain and design collateral materials.

Requirements:

  • Candidate must be currently pursuing a Bachelor's/College Degree in Art/Design/Creative Multimedia, Advertising/Media, Humanities/Liberal Arts or equivalent.

  • Required language(s): English.

  • Applicants must be willing to work in Ortigas Center Pasig City.

The HR Intern provides quality HR compliance and administrative support to The HR Team and clients. The intern will be responsible for monitoring and filing of employee’s physical file and administrative support to the HR Department to various projects.

Job Responsibilities

  • Assist the HRD in the day to day tasks

Job Requirements:

  • Applicants should be Human Resources, Business, or a related field with proficiency in MS Office applications. Excellent interpersonal, research, and time management skills.

Allowance

  • Travel Allowance will be provided by the company.

The company is looking for a Finance/Accounting intern. The student filling this position will handle a wide range of intern duties.

Job Responsibilities

  • Assist the Accounting Officers in the day to day tasks

Job Requirements:

  • Applicants should be Business, Finance, Economics or Accounting majors with proficient in Microsoft Office applications. Attention to detail, the ability to multi-task and excellent communication skills are all essential to this position.

Allowance

  • Travel Allowance will be provided by the company.

Please contact us at

20/F Unit Robinsons Equitable Tower,
ADB Avenue cor Poveda St.,
Ortigas Center, Pasig City,
Philippines 1605

Call us at:
PH: (+632) 8477 45 20
AU: (+617) 3059 6047

Email us at: enquiries@ezyservicecentre.com